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</li> <li class="menu-item"> <a href="/health-care-providers"> Health Care Providers </a> </li> <li class="menu-item"> <a href="/news-notices"> News & Notices </a> </li> <li class="menu-item menu-item--collapsed"> <a href="/contact-us"> Contact us </a> </li> </ul> </div> </div> </nav> </div> </div> </div> </div> </div> </div> </header> <div class="breadcrumbs"> <div class="region region-breadcrumbs"> <div class="breadcrumb-content-inner"> <div class="gva-breadcrumb-content"> <div id="block-gavias-financial-breadcrumbs" class="text-dark block gva-block-breadcrumb hidden-xs block-system block-system-breadcrumb-block no-title"> <div class="container"> <div class="breadcrumb-content-main"> <h2 class="page-title hide">Phone System Update </h2> <div class=""> <div class="content block-content"> <div class="breadcrumb-links"> <div class="content-inner"> <nav class="breadcrumb " role="navigation" aria-labelledby="system-breadcrumb"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ol> <li> <a href="/">Home</a> <span class=""> / </span> </li> <li> <a href="/news-notices">News & Notices</a> <span class=""> / </span> </li> <li> </li> <li> Phone System Update </li> <li></li> </ol> </nav> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div role="main" class="main main-page"> <div class="clearfix"></div> <div class="clearfix"></div> <div class="clearfix"></div> <div id="content" class="content content-full"> <div class="container"> <div class="content-main-inner"> <div class="row"> <div id="page-main-content" class="main-content col-md-12 col-xs-12"> <div class="main-content-inner"> <div class="content-main"> <div class="region region-content"> <div id="block-gavias-financial-content" class="block block-system block-system-main-block no-title"> <div class="content block-content"> <!-- Start Display article for teaser page --> <!-- Start Display article for detail page --> <article data-history-node-id="1053" about="/news-notices/phone-system-update" class="node node-detail node--type-announcement node--promoted node--view-mode-full clearfix"> <div class="post-block"> <div class="post-content"> <h1 class="post-title"><span class="field field--name-title field--type-string field--label-hidden">Phone System Update</span> </h1> <div class="post-meta"> <!--<span class="post-categories"></span> /--> <span class="post-created"> <div class="field field--name-field-publish-date field--type-datetime field--label-hidden field__item">October 22, 2025</div> </span> <!--<span class="post-comment"> <a href="/news-notices/phone-system-update/#comments"> Comments</a> </span>--> </div> <div class="node__content clearfix"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>We’ve updated our phone system to better serve you.</p> <p><strong>Please follow the prompts carefully to reach your care team - </strong>We appreciate your patience as we adjust to this new system.</p> <p>We are aware of direct dial issues and apologize for the inconvenience.</p> <p><span>New phone system menu</span></p> <ul> <li><strong>Press 1: </strong>For assistance, to book, reschedule, or cancel an appointment, or to reach your care team</li> <li><strong>Press 2:</strong> For hours of operation and after-hours care information</li> <li><strong>Press 4: </strong>To reach administration, academic, faculty, or research offices</li> <li><strong>Press 5: </strong>If you are a provider or calling from a provider office with an urgent result</li> </ul> </div> </div> <div id="node-single-comment"> </div> </div> </div> </article> <!-- End Display article for detail pages --> </div> </div> </div> </div> </div> </div> <!-- Sidebar Left --> <!-- End Sidebar Left --> <!-- Sidebar Right --> <!-- End Sidebar Right --> </div> </div> </div> </div> </div> </div> <footer id="footer" class="footer"> <div 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